We're committed to ensuring your privacy is protected. This Privacy & Security Policy, effective 1st July, 2023, (updated January 5, 2024) sets out how this “Site,” (“us” or “we”) uses and protects any information that you (“you” or “user”) provide us when you use the Site (parrotheadpopcorn.com and/or parrrotheadpoppers.com).

 

WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from Parrothead Popcorn™, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: With your permission, we may send you emails about Parrothead Popcorn™, new products, promotions, and other updates.

 

CONSENT

 

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us through the “Contact Us” form on our website.

 

AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence (18 years old in Ontario), and you have given us your consent to allow any of your minor dependents to use this site.

 

DISCLOSURE

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We may disclose your personal information if we are required by law to do so.

 

PLATFORM & PAYMENT PROCESS

 

Our store is developed with e-commerce capabilities to sell our products and services to you. Your data is stored on a secure server behind a firewall.

 

Payment: If you complete a purchase through our website, then our bank temporarily stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

 

This site uses cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website, or limit the features available to you.

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TERMS OF USE

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Welcome to Parrothead Popcorn™. This website, and any related subdomains, and/or micro-sites (collectively, the “Site”), is operated by Parrothead Popcorn™ as a service to our customers on behalf of Parrothead Popcorn™ and its affiliates. These Terms of Use govern your use of this Site. Your use of the Site constitutes your acceptance of these Terms of Use.

 

IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OF USE, DO NOT ACCESS OR OTHERWISE USE THIS SITE OR ANY INFORMATION OR MATERIALS CONTAINED ON THE SITE. YOUR USE OF THE SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY THE TERMS SET FORTH BELOW. BY ACCEPTING, YOU ARE AGREEING TO EVERY PROVISION OF THIS AGREEMENT, WHETHER OR NOT YOU HAVE READ IT.

 

THESE TERMS OF USE APPLY TO ALL ORDERS, PURCHASES, AND SALES, WHETHER MADE VIA THE WEBSITE, BY EMAIL, BY FAX, BY TELEPHONE, IN PERSON, OR BY ANY MEANS OF TRANSMISSION.

 

We may update or modify these Terms of Use at any time, without prior notice. By using this Site, following any such change, you agree to be bound by the Terms of Use, as changed.

 

USE OF THE SITE

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All materials on this Site, including all images, text, logos, designs, icons, photographs, programs, and video or audio clips (collectively, the “Content”), are intended solely for personal, non-exclusive and non-commercial use. You may access, view, download, print or copy the Content for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all Content; (2) do not modify or alter the Content in any way; and (3) do not provide or make available the Content to any third party. No right, title or interest in any viewed, copied or downloaded Content is transferred to you as a result of your use of this Site. Except as noted above, you may not copy, download, reproduce, publish, transmit, distribute, display, modify, create derivative works from, or otherwise exploit in any way the Content or this Site without first obtaining written permission from Parrothead Popcorn™.

 

We may terminate, change, suspend or discontinue any aspect of this Site, including the availability of any features of the Site, at any time and without notice. We also reserve the right to block or deny access to the Site to anyone at any time for any reason.

 

COPYRIGHT AND TRADEMARKS

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“Parrothead Popcorn™,” “Parrothead™,” “Parrothead Poppers™,” and the Parrothead™ logo, as well as related product and service names, design marks and slogans, are trademarks of Parrothead Popcorn™ and may not be used without permission. Unless otherwise noted, all Content is protected as copyrights, trademarks, service marks, trade names or other intellectual property owned, controlled or licensed by Parrothead Popcorn™, one of its affiliates, or by third parties who have licensed their intellectual property to Parrothead Popcorn™, and is protected by Canadian and international intellectual property laws and treaty provisions. Unauthorized duplication is a violation of law. No rights in any Content, including any trademark, service mark or trade name, are granted to you in connection with your use of this Site. Parrothead Popcorn™ and its affiliates and licensors expressly reserve all intellectual property rights in all Content. We have a no-tolerance policy regarding the use of our trademarks or names in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or names in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition.

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CREDITS AND CONTENT

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The parrotheadpopcorn.com website is designed and maintained by Register Web Design - a Register Creative Company.

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COMMENTS AND FEEDBACK

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All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to parrotheadpopcorn.com on or by the Site or otherwise disclosed, submitted or offered to Parrothead Popcorn™ (collectively, “Comments”) shall be and remain Parrothead Popcorn™ property which we may use for any purpose, including commercial purposes. Such disclosure, submission or offer of any Comments shall constitute an assignment to Parrothead Popcorn™ of all worldwide rights, titles and interests in all copyrights and other intellectual property in the Comments. Parrothead Popcorn™ is, and shall be, under no obligation to maintain any Comments in confidence, or to pay to any user any compensation for any Comments. You agree that no Comments submitted by you to Parrothead Popcorn™ will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You are, and shall remain, solely responsible for the content of any Comments you make.

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PROHIBITED USES

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Tampering with the Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Site, are prohibited. Violations of system or network security may result in civil or criminal liability. Parrothead Popcorn™ will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting the user, or users, who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, the following:  (a) accessing data not intended for such user, or logging into a server or account which the user is not authorized to access; (b) attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding”, “mail-bombing” or “crashing”; or sending unsolicited e-mail, including promotions and/or advertising of products or services, or (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.

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PRIVACY AND YOUR INFORMATION

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We collect personal information about you. We gather some information through our relationship with you, such as your phone number, address, and information about your preferences. You can find out how we use, share and protect the information we collect about you in our Privacy Policy, which is incorporated into these Terms of Use. By entering into this agreement, you agree to the use of your information in accordance with our Privacy Policy.

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DISCLAIMER OF WARRANTY

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THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NEITHER Parrothead Popcorn™ NOR ITS AFFILIATES, SUBSIDIARIES OR DESIGNEES, NOR EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS, DESIGNERS, CONTRACTORS, DISTRIBUTORS, MERCHANTS, SPONSORS, LICENSORS, PREDECESSORS IN INTEREST, SUCCESSORS, ASSIGNS, OR THE LIKE (COLLECTIVELY, “ASSOCIATES”) WARRANT THAT USE OF THE Parrothead Popcorn™ SITE WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER Parrothead Popcorn™, NOR ITS ASSOCIATES, WARRANTS THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED ON THE SITE OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THE SITE. FURTHER, WE MAKE NO REPRESENTATION THAT CONTENT PROVIDED ON THE  SITE IS APPLICABLE TO, OR APPROPRIATE FOR USE IN, LOCATIONS OUTSIDE OF CANADA. Parrothead Popcorn™ AND ITS ASSOCIATES SPECIFICALLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY Parrothead Popcorn™ OR ITS ASSOCIATES SHALL CREATE A WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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LIMITATION OF LIABILITY

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UNDER NO CIRCUMSTANCES SHALL Parrothead Popcorn™ OR ITS ASSOCIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE SITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Parrothead Popcorn™ HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. USER HEREBY ACKNOWLEDGES THAT THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE Parrothead Popcorn™ SITE. SOME STATES/PROVINCES/TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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DISPUTES

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We hope to make you a happy and satisfied customer, but if there’s a dispute that needs to be resolved, this section outlines what’s expected of both of us.

 

You Agree to Provide Parrothead Popcorn™ an opportunity informally to resolve your dispute. Before you may pursue or participate in any dispute (or raise such dispute as a defense) in court or arbitration against Parrothead Popcorn™, or its Associates, for any claims, including claims related in any way to Parrothead Popcorn™ products, these Terms of Use, billing, privacy, advertising, or Parrothead Popcorn™ or its Associates’ communications with you, you must first send a written description of your claim us, and you must allow us a reasonable opportunity to resolve your dispute. Your written notice must describe the problem in reasonable detail, and identify or enclose all relevant documents and information. You and Parrothead Popcorn™ agree to negotiate in good faith with each other to try to resolve your claim. If you and Parrothead Popcorn™ do not reach a resolution of your dispute within sixty (60) days after we receive your written notice of claim, you may pursue your claim in arbitration or, solely to the extent specifically provided below, in court.

 

Arbitration. You and Parrothead Popcorn™ agree to arbitrate all disputes between the parties, except as provided in this subsection (b). Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This arbitration agreement covers any dispute arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, even if the claim arises or may arise before or after the term. For purposes of this arbitration provision, references to “Parrothead Popcorn™” “you,” and “us” includes our Associates. This agreement evidences a transaction in interprovincial commerce, and the Commercial Arbitration Act governs the interpretation and enforcement of this provision.

 

Notwithstanding the arbitration agreement set forth in the prior paragraph, if you fail to pay in full any amounts you owe when they are due, we may assign your account for collection, and we and/or the collection agency may pursue in court claims limited to the collection of past due amounts and any interest or cost of collection permitted by law or these Terms. (However, Parrothead Popcorn™ disclaims any and all liability, and you relieve Parrothead Popcorn™ from any and all liability, with respect to the conduct of any such collection agency.) In addition, we may seek injunctive relief in any court with respect to any violation of the patent, trademark, service mark, copyright, trade secret, and/or other intellectual property rights of Parrothead Popcorn™ or of any third party. YOU MAY CHOOSE TO PURSUE YOUR CLAIM IN COURT AND NOT BY ARBITRATION if: (a) your claim qualifies for small claims court in a location where jurisdiction and venue over you and parrotheadpopcorn.com is proper, in which case you may initiate proceedings in small claims court; or (b) YOU OPT OUT OF THESE ARBITRATION PROCEDURES WITHIN THIRTY (30) DAYS FROM THE DATE YOU FIRST ACCESS OR OTHERWISE USE THIS SITE OR ANY INFORMATION OR MATERIALS CONTAINED ON THE SITE (THE “OPT-OUT DEADLINE”). You may opt out by contacting us in writing before the Opt-Out Deadline.

 

Either you or Parrothead Popcorn™ may start an arbitration proceeding by sending to the other, by certified mail, a letter requesting arbitration (“Demand”). If you start the arbitration, you must send the Demand to us in writing. The Demand must (i) describe the nature and basis of the claim or dispute and (ii) set forth the relief sought. You or Parrothead Popcorn™ must bring any claim arising out of or related to these Terms or our relationship within one (1) year after the claim arises, or the claim will be permanently barred. To the extent the law applicable under subsection (c) of these Terms of Use makes this limitations period unenforceable with respect to any claim(s), then the statutes of limitations of the State whose laws govern these Terms under subsection (c) shall apply.

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YOU AND Parrothead Popcorn™ AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION. NEITHER YOU NOR Parrothead Popcorn™, SHALL BE A MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING, AND THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOUR OF THE INDIVIDUAL PARTY SEEKING RELIEF, AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM.

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IF YOU TIMELY OPT OUT OF THE ARBITRATION PROVISION IN THE MANNER DESCRIBED ABOVE, THEN THE WAIVER OF THE RIGHT TO PARTICIPATE IN A CLASS ACTION WILL NOT APPLY TO YOU. Parrothead Popcorn™ DOES NOT CONSENT TO CLASS ARBITRATION; ACCORDINGLY, IF A COURT REFUSES TO ENFORCE THIS SUBSECTION (c), THEN THE AGREEMENT TO ARBITRATE SHALL BE UNENFORCEABLE AS TO YOU. WHETHER A CLAIM PROCEEDS IN COURT OR IN ARBITRATION, YOU AND Parrothead Popcorn™ HEREBY WAIVE ANY RIGHT TO A JURY TRIAL.

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Governing Law. These Terms, and any disputes arising between you and Parrothead Popcorn™ related in any way to these Terms of Use or our products, including but not limited to disputes over billing, service, privacy, advertising, or Parrothead Popcorn™ or its Associates’ communications with you, whether based on contract, tort, statute, or common law, will be governed by the laws of the Province in which your most recent billing address (as provided to us) is located, without regard to choice of law principles.

 

PRICING AND PRODUCT INFORMATION

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While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price, or with incorrect information, we shall have the right, at our sole discretion, to refuse or cancel any purchased orders placed for that item. If your credit card has been charged for any order subsequently cancelled, we will issue a credit to your credit card. Individual bank policies will dictate when this amount is credited to your account. We apologize for any inconvenience this may cause you.

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Prices and availability of products offered by us are subject to change without notice. Any references to “Save” and amount of savings offered are discounts from our “Regular” or “Reg.” prices. The “Regular” price of an item is the former offered price for the item. Actual sales may not have been made at the “Regular” prices. If you are not fully satisfied with your purchase, you may refer to Our Guarantee.

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VALIDATING YOUR ORDER

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After you place an order at the Site using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you.

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Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

 

Your receipt of an electronic or other form of order acknowledgement does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The parrotheadpopcorn.com Site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

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OUR GUARANTEE

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We stand behind our products.

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If you are not absolutely thrilled with your purchase, for any reason at all, we’ll replace your purchase. *Some conditions apply. Please call us for details.

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When you order from Parrothead Popcorn™, your satisfaction is always guaranteed, so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.

 

We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.

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ORDER LIMITATIONS

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We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will notify you.

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We may, at our own discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by the same Site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will notify you.

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SHIPPING

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All orders placed on this Site are subject to product availability and will be shipped according to our shipping policies. Please refer to our shipping policy at checkout for more information on our shipping rates and procedures.

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At Parrothead Popcorn™,  your complete satisfaction is our top priority.

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While we make every effort to ensure the accuracy of all information, we reserve the right to limit refunds and replacements, and to make corrections if an error occurs. Please check all shipping addresses carefully. If we are shipping perishable goods, we cannot guarantee the condition of the package if our delivery service has to re-route your order. We guarantee delivery only to the addresses we are provided with in accordance with your order; which are confirmed on the order acknowledgement.

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TERMINATION OF USE

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We may, at our sole discretion, terminate your account, or your use of the Site, at any time. You are personally liable for any orders that you place, or charges that you incur, prior to termination.

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INDEMNIFICATION

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You agree to defend, indemnify, and hold Parrothead Popcorn™ and its Associates, and their respective directors, employees, agents, successors, and assigns harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site, your violation of these Terms of Use, or your posting or transmission of any materials on or through the Site.

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NO WAIVER

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If we don’t enforce our rights under this agreement in one instance, that doesn’t mean we won’t, or can’t, enforce those rights in any other instance.

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CUSTOMER APPRECIATION

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We strive to provide great products and service to all of our customers.

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Thank you for considering us when shopping online for quality gourmet kettle corn, toppings and premium popping kernels.